How to Set Up and Activate Trusted Profile (Profil Zaufany) as a Foreigner: A Practical Guide

On 27 April 2026, the procedure for submitting certain applications for residence permits in Poland changed. On that date, the new version of the MOS 2.0 system (Case Management Module) was launched, enabling applications to be submitted electronically.

Since that date, applications for a temporary residence permit, permanent residence permit, and EU long-term residence permit must be submitted electronically via the MOS system. For these types of cases, the previous paper-based procedure has been replaced by an electronic application process, with the exception of certain categories of cases for which the previous rules still apply.

To create an account in the MOS system and log in, an active Trusted Profile (in Polish: Profil Zaufany) is required, which allows users to verify their identity online and sign documents electronically. Obtaining a Trusted Profile requires a PESEL number. How can you obtain a PESEL number and then set up your Trusted Profile step by step?

Trusted Profile – What Do You Need to Prepare?

Before proceeding with the registration of your Trusted Profile, make sure you have all the necessary information and documents ready. First and foremost, you should pay attention to three things: your PESEL number, an identity document, and your contact details.

PESEL Number

A PESEL number is an eleven-digit identification number assigned to an individual and used in Poland’s population register system. It facilitates identification when dealing with public administration authorities and other institutions and is also required when handling many official matters.

Having a PESEL number is one of the basic requirements that must be met before setting up a Trusted Profile.

Valid Identity Document

Prepare a document that will allow you to verify your identity and personal details. Depending on the method you choose to set up your Trusted Profile and your individual circumstances, you may be required to present your document during a visit to a public office or verify your details using an available electronic identification method.

Polish Phone Number and Email Address

It is also advisable to have an active phone number and email address ready. These may be required to manage your Trusted Profile, confirm transactions and receive notifications related to the use of electronic services.

How Can a Foreigner Obtain a PESEL Number?

A PESEL number can be assigned automatically by the authorities or upon application. The appropriate procedure primarily depends on whether you are able to register your place of residence in Poland.

PESEL Number Assigned Automatically

The easiest way to obtain a PESEL number is to have it assigned automatically when registering your permanent or temporary residence in Poland. This applies, among others, to foreigners who intend to stay in Poland for more than 30 days and meet the requirements for residence registration.

To register your place of residence, you must visit the municipal or town office responsible for the area in which you live.

PESEL Number Upon Application

If you are unable to register your place of residence in Poland, you may, in certain circumstances, apply for a PESEL number at a municipal or town office.

You can download the application form from the official government website or obtain it directly from the relevant office.

Please note that obtaining a PESEL number upon application is subject to specific requirements. Before visiting the office, make sure that there is a legal basis for granting you a PESEL number in your particular circumstances.

Where Should You Submit Your PESEL Application, How Much Does It Cost and How Long Does It Take?

The application for a PESEL number must be submitted by the person concerned or their legal representative. If you are applying for a PESEL number, you must provide a justification and documents confirming the information included in your application.

Obtaining a PESEL number is free of charge. The application should be submitted at the relevant municipal or town office. Information on how the decision will be communicated or how documents can be collected can be obtained directly from the office.

Processing times may vary depending on the individual case and whether additional documents or information are required. It is therefore advisable to ensure that your application is correctly prepared from the outset.

How to Set Up a Trusted Profile: Available Methods

Once you have obtained your PESEL number, you can proceed with setting up your Trusted Profile. The available methods differ primarily in how your identity is verified.

Important: Your Personal Details Must Match Your Passport

The personal details provided when setting up your Trusted Profile must match the information recorded in the PESEL register and shown on your identity document. Incorrect spelling of your first or last name may cause problems with identity verification and Trusted Profile activation.

Setting Up a Trusted Profile Through Online Banking

If you have an account with a Polish bank that offers the option of setting up a Trusted Profile, you can use its online banking services.

In practice, this means that in many cases the entire process can be completed online, without having to visit a public office. This is a convenient option for people who already have access to online banking and can verify their identity through their bank.

Setting Up a Trusted Profile Using an Online Form and an Office Visit

If you cannot use online banking, an alternative option may be to complete the application form on the Trusted Profile website and then verify your identity in person at a designated verification point.

After completing the form, follow the system’s instructions and visit a Trusted Profile verification point, such as a municipal or town office or a voivodeship office.

Before your visit, check whether the relevant office requires you to book an appointment in advance. You must bring the original of a valid identity document, such as your passport or residence card, as well as a document confirming your PESEL number.

Setting Up a Trusted Profile Using a Qualified Electronic Signature or an e-ID Card

A Trusted Profile can also be created or verified using available electronic identification methods, such as a qualified electronic signature. The availability of these options depends on the tools you have access to and the requirements of the specific procedure.

How Can You Check Whether Your Trusted Profile Is Active?

Once you have completed the Trusted Profile registration process, check whether you can log in successfully. Then visit the MOS system and try signing in using your Trusted Profile.

If you encounter problems logging in or verifying your identity, first check whether the details entered during registration match the information recorded in the PESEL register and shown in your passport.

Summary

Polish Trusted Profile can make handling official matters in Poland significantly easier, particularly when accessing electronic public administration services. For foreigners, the first step is usually to establish whether they already have a PESEL number and then choose the appropriate method of setting up and verifying their Trusted Profile.

If you already have a PESEL number and access to online banking, the entire process may be relatively straightforward. However, if you cannot use this method, it is worth checking whether you can verify your identity at a public office or through another available electronic identification method.

Please remember that the requirements may vary depending on your individual circumstances and the available identity verification methods. Before starting the procedure, check the latest information on official government websites to avoid unnecessary delays.